Damage Assessment Reports

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Should you pay for 3rd party damage?

As scratch damage to glass becomes an ever increasing problem for contractors, so to does the issue of meeting the cost of repair. Counter charging within the construction industry is now standard, but that brings with it many more issues in proving culpability.


If you have need to prove, disprove or identify liability in the cause of scratch damage to glass, The Scratched Glass Repair Company can help.


Our senior technicians have the skills and experience to determine how scratch damage has been caused and to establish a time-line, comparing the cause of the damage to tasks or projects that would have been working in the immediate area of the damage.


The most common causes of scratch damage on a construction or commercial development are down to careless cleaning, decorating or rendering and usually have nothing to do with the installation.


These reports also include a step by step guide as to how the damage was caused and how that could tie in with works carried out around the immediate area of the damage caused.  Our reports also detail the precise location of the damage and a full, fixed cost of repair, together with the time required to undertake the repairs, giving you a complete assessment of your scratch damage problem.  This sort of comprehensive information proves invaluable when looking to 'counter charge' the cost or repairs.  Our damage assessment reports have been successfully presented in the courts.


A growing number of our clients are now regularly using our Damage Assessment Reports as standard practice on completion of large glazing contracts, instructing us to assess all glazed units within a specific contract.
Using our reports in this manner provides our clients with documented evidence that their contract was completed without scratch damage and that the standard of glazing at the time of completion complied with The Glass & Glazing Federations standards for visual quality as fit for purpose.


Please note that our damage assessment reports are carried out without bias and should not be used for avoiding liability.
For free advice, free estimate or free site visit call our customer service team today, even the phone call is free!